As a cabinet rep, I deal with quite a few issues relating to warranty items on cabinets after they are installed. Some issues are problems with the cabinets themselves and some are related to the installation. This is especially true when dealing with frameless cabinetry. One of the main issues is that sometimes the homeowners have installed the cabinetry themselves or have hired their own installers so the last thing they want to hear is that it is an installation issue.

     The question was posed on linked in yesterday, asking about closing techniques to use for "price shoppers". As I was responding, I realized that I had a lot more to say and I thought it would be a great topic for today's blog.

     "Closing" a sale was always a hard thing for me to do because I had a bad taste in my mouth for "Salesmen" and I didn't really want to be one. I realized after doing a lot of work and not hearing back from potential customers that something had to change.